The 4 Rs of Reference : Using the Psychology of Question-Asking for Reference Success
David A. Tyckoson
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Paul Levay
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Christinea Donnelly
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Kate Theimer
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Dave Harmeyer
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Tim Buckley Owen
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Ian (University of Strathclyde, UK) Ruthven
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Heather Dawson
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Allen Foster
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Susan Griswold Blandy
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Christine Roysdon
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Lucille Whalen
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Bill Katz
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Bill Katz
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Bill Katz
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Bill Katz
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Add to BasketOpportunities for Reference Services : The Bright Side of Reference Services in the 1990's
Bill Katz
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Bill Katz
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Lois N. Upham
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Gordon Stevenson
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