Communication and Teamwork : An Introduction for Support Staff
Hali R. Keeler
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Supervision and Management : An Introduction for Support Staff
Marie Keen Shaw
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Using Technology in the Library Workplace : An Introduction for Support Staff
Marie Keen Shaw
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Using Digital Information Services in the Library Workplace : An Introduction for Support Staff
Marie Keen Shaw
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Business Reference Services and Sources : How End Users and Librarians Work Together
Linda S Katz
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Electronic Resources : Use and User Behavior
Linda S Katz
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Coming of Age in Reference Services : A Case History of the Washington State University Libraries
Linda S Katz
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Gifts and Exchanges : Problems, Frustrations, . . . and Triumphs
Linda S Katz
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Reference Services and Media
Linda S Katz
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Readers, Reading, and Librarians
Linda S Katz
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Cataloging and Classification for Library Technicians, Second Edition
Ruth C Carter
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New Technologies and Reference Services
Linda S Katz
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Managing Cataloging and the Organization of Information : Philosophies, Practices and Challenges at the Onset of the 21st Century
Ruth C Carter
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Doing the Work of Reference : Practical Tips for Excelling as a Reference Librarian
Linda S Katz
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Introduction to Technical Services for Library Technicians
Ruth C Carter
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Selecting Materials for Library Collections
Linda S Katz
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Out-of-Print and Special Collection Materials : Acquisition and Purchasing Options
Linda S Katz
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The Practical Library Manager
Ruth C Carter
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The Image and Role of the Librarian
Linda S Katz
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Strategic Marketing in Library and Information Science
Linda S Katz
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The Practical Library Trainer
Ruth C Carter
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Acquisition in Different and Special Subject Areas
Linda S Katz
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Managing the Twenty-First Century Reference Department : Challenges and Prospects
Linda S Katz
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Cooperative Reference : Social Interaction in the Workplace
Linda S Katz
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