Strategic Planning and Management for Library Managers
Joseph R. Matthews
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The Evaluation and Measurement of Library Services
Joseph R. Matthews
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Listening to the Customer
Peter Hernon
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Gifts and Exchanges : Problems, Frustrations, . . . and Triumphs
Linda S Katz
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How to Stay on Top of Emerging Technology Trends for Libraries
David Lee King
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Video in Libraries
David Lee King
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Library Engagement Platforms
David Lee King
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Mobile Technology in Libraries
David Lee King
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Managing Your Library's Social Media Channels
David Lee King
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Reference Services and Media
Linda S Katz
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Doing the Work of Reference : Practical Tips for Excelling as a Reference Librarian
Linda S Katz
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Selecting Materials for Library Collections
Linda S Katz
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Strategic Marketing in Library and Information Science
Linda S Katz
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Acquisition in Different and Special Subject Areas
Linda S Katz
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Managing the Twenty-First Century Reference Department : Challenges and Prospects
Linda S Katz
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Cooperative Reference : Social Interaction in the Workplace
Linda S Katz
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Managing Digital Resources in Libraries
Linda S Katz
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Outreach Services in Academic and Special Libraries
Linda S Katz
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Digital versus Non-Digital Reference : Ask a Librarian Online and Offline
Linda S Katz
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Integrating Print and Digital Resources in Library Collections
Linda S Katz
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The Reference Collection : From the Shelf to the Web
Linda S Katz
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Adding Value to Libraries, Archives, and Museums : Harnessing the Force That Drives Your Organization's Future
Joseph R. Matthews
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Library Users and Reference Services
Linda S Katz
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Weeding and Maintenance of Reference Collections
Linda S Katz
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