Index-Based Discovery Services : Current Market Positions and Trends
Marshall Breeding
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Protecting Privacy on Library Websites : Critical Technologies and Implementation Trends
Marshall Breeding
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Patron Engagement and Marketing Products and Services for Public Libraries
Marshall Breeding
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Consolidation of the Library Technology Industry
Marshall Breeding
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Resource Sharing in Libraries : Concepts, Products, Technologies, and Trends
Marshall Breeding
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Open Source Library Systems : The Current State of the Art
Marshall Breeding
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Convergence and Collaboration of Campus Information Services
Ronald R. Powell
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Engaging in Evaluation and Assessment Research
Peter Hernon
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Listening to the Customer
Peter Hernon
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