Assessing Service Quality : Satisfying the expectations of library customers
Peter Hernon
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Statistics : A Component of the Research Process
Peter Hernon
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Assessing Service Quality : Satisfying the Expectations of Library Customers
Peter Hernon
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Getting Started with Evaluation
Peter Hernon
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Managing with Data : Using ACRLMetrics and PLAmetrics
Peter Hernon
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Financial Management in Academic Libraries : Data-Driven Planning and Budgeting
Robert E. Dugan
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The Facet Library Management Collection
Wyoma VanDuinkerken
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The Facet Performance Measurement and Metrics Collection
Sharon Markless
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Rebellion
Salem Press
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Post-Colonial Fiction
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Macbeth
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Social Justice and American Literature
Salem Press
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Lord of the Flies
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Billy Budd, Sailor
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Ray Bradbury
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Edith Wharton
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Multicultural
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Court Cases (1803-2015), 2 Volume Set
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Native Americans (1451-2017)
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The 21st Century (2000-2016), 3 Volume Set
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LGBTQ Events, 2 Volume Set
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The Bill of Rights, 2 Volume Set
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Principles of Sustainability
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Secrets, Leaks & Scandals : 2 Volume Set
Salem Press
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