Assessing Service Quality : Satisfying the expectations of library customers
Peter Hernon
Out of Stock - We are unable to provide an estimated availability date for this product
Format: Book (Paperback / softback)
£61.58
Out of Stock - We are unable to provide an estimated availability date for this product
Book (Paperback / softback)
Add to Basket
Statistics : A Component of the Research Process
Peter Hernon
Out of StockMore expected soonContact us for further information
Format: Book (Paperback / softback)
£33.37
Out of StockMore expected soonContact us for further information
Book (Paperback / softback)
Add to Basket
Engaging in Evaluation and Assessment Research
Peter Hernon
Available to Order - This title is available to order, with delivery expected within 2 weeks
Format: Book (Paperback / softback)
£50.00
£40.34
Available to Order - This title is available to order, with delivery expected within 2 weeks
Book (Paperback / softback)
Add to Basket
Listening to the Customer
Peter Hernon
Out of StockMore expected soonContact us for further information
Format: Book (Paperback / softback)
£47.00
£37.92
Out of StockMore expected soonContact us for further information
Book (Paperback / softback)
Add to Basket
Assessing Service Quality : Satisfying the Expectations of Library Customers
Peter Hernon
Available to Order - This title is available to order, with delivery expected within 2 weeks
Format: Book (Paperback / softback)
£72.00
£69.30
Available to Order - This title is available to order, with delivery expected within 2 weeks
Book (Paperback / softback)
Add to Basket
Getting Started with Evaluation
Peter Hernon
Out of Stock - We are unable to provide an estimated availability date for this product
Format: Book (Paperback / softback)
£74.00
£70.77
Out of Stock - We are unable to provide an estimated availability date for this product
Book (Paperback / softback)
Add to Basket
Managing with Data : Using ACRLMetrics and PLAmetrics
Peter Hernon
Available to Order - This title is available to order, with delivery expected within 2 weeks
Format: Book (Paperback / softback)
£91.00
£86.11
Available to Order - This title is available to order, with delivery expected within 2 weeks
Book (Paperback / softback)
Add to Basket
Financial Management in Academic Libraries : Data-Driven Planning and Budgeting
Robert E. Dugan
Out of StockMore expected soonContact us for further information
Format: Book (Paperback / softback)
£60.00
£58.08
Out of StockMore expected soonContact us for further information
Book (Paperback / softback)
Add to Basket
Joint-Use Libraries
Rita (Florida Atlantic University, USA) Pellen
Out of StockMore expected soonContact us for further information
Format: Book (Hardback)
£21.99
£20.48
Out of StockMore expected soonContact us for further information
Book (Hardback)
Add to Basket
Joint-Use Libraries
Rita (Florida Atlantic University, USA) Pellen
Out of StockMore expected soonContact us for further information
Format: Book (Paperback / softback)
£21.51
Out of StockMore expected soonContact us for further information
Book (Paperback / softback)
Add to Basket
Cooperative Efforts of Libraries
Rita (Florida Atlantic University, USA) Pellen
Out of StockMore expected soonContact us for further information
Format: Book (Hardback)
£57.99
£49.41
Out of StockMore expected soonContact us for further information
Book (Hardback)
Add to Basket
Cooperative Efforts of Libraries
Rita (Florida Atlantic University, USA) Pellen
Out of StockMore expected soonContact us for further information
Format: Book (Paperback / softback)
£41.99
£41.80
Out of StockMore expected soonContact us for further information
Book (Paperback / softback)
Add to Basket
Innovations in Science and Technology Libraries
Rita (Florida Atlantic University, USA) Pellen
Out of StockMore expected soonContact us for further information
Format: Book (Hardback)
£135.00
£125.77
Out of StockMore expected soonContact us for further information
Book (Hardback)
Add to Basket
Innovations in Science and Technology Libraries
Rita (Florida Atlantic University, USA) Pellen
Out of StockMore expected soonContact us for further information
Format: Book (Paperback / softback)
£59.99
£58.07
Out of StockMore expected soonContact us for further information
Book (Paperback / softback)
Add to Basket
Improving Internet Reference Services to Distance Learners
Rita (Florida Atlantic University, USA) Pellen
Out of StockMore expected soonContact us for further information
Format: Book (Hardback)
£41.99
£41.80
Out of StockMore expected soonContact us for further information
Book (Hardback)
Add to Basket
Improving Internet Reference Services to Distance Learners
Rita (Florida Atlantic University, USA) Pellen
Out of StockMore expected soonContact us for further information
Format: Book (Paperback / softback)
£33.36
Out of StockMore expected soonContact us for further information
Book (Paperback / softback)
Add to Basket
Libraries Within Their Institutions : Creative Collaborations
Rita (Florida Atlantic University, USA) Pellen
Out of StockMore expected soonContact us for further information
Format: Book (Hardback)
£86.99
£82.56
Out of StockMore expected soonContact us for further information
Book (Hardback)
Add to Basket
Libraries Within Their Institutions : Creative Collaborations
Rita (Florida Atlantic University, USA) Pellen
Out of StockMore expected soonContact us for further information
Format: Book (Paperback / softback)
£36.99
£36.90
Out of StockMore expected soonContact us for further information
Book (Paperback / softback)
Add to Basket
Libraries Beyond Their Institutions : Partnerships That Work
Rita (Florida Atlantic University, USA) Pellen
Out of StockMore expected soonContact us for further information
Format: Book (Hardback)
£130.00
£121.34
Out of StockMore expected soonContact us for further information
Book (Hardback)
Add to Basket
Libraries Beyond Their Institutions : Partnerships That Work
Rita (Florida Atlantic University, USA) Pellen
Out of StockMore expected soonContact us for further information
Format: Book (Paperback / softback)
£39.99
£39.56
Out of StockMore expected soonContact us for further information
Book (Paperback / softback)
Add to Basket
Internet Reference Support for Distance Learners
Rita (Florida Atlantic University, USA) Pellen
Out of StockMore expected soonContact us for further information
Format: Book (Hardback)
£37.99
£37.78
Out of StockMore expected soonContact us for further information
Book (Hardback)
Add to Basket
Internet Reference Support for Distance Learners
Rita (Florida Atlantic University, USA) Pellen
Out of Stock - We are unable to provide an estimated availability date for this product
Format: Book (Paperback / softback)
£20.14
Out of Stock - We are unable to provide an estimated availability date for this product
Book (Paperback / softback)
Add to Basket
Evolving Internet Reference Resources
Rita (Florida Atlantic University, USA) Pellen
Out of StockMore expected soonContact us for further information
Format: Book (Hardback)
£86.99
£82.56
Out of StockMore expected soonContact us for further information
Book (Hardback)
Add to Basket
Evolving Internet Reference Resources
Rita (Florida Atlantic University, USA) Pellen
Available to Order - This title is available to order, with delivery expected within 2 weeks
Format: Book (Paperback / softback)
£35.13
Available to Order - This title is available to order, with delivery expected within 2 weeks
Book (Paperback / softback)
Add to Basket