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Assessing Service Quality : Satisfying the expectations of library customers - Book

Assessing Service Quality : Satisfying the expectations of library customers

Peter Hernon

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£61.58

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Assessing Service Quality : Satisfying the Expectations of Library Customers - Book

Assessing Service Quality : Satisfying the Expectations of Library Customers

Peter Hernon

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Getting Started with Evaluation - Book

Getting Started with Evaluation

Peter Hernon

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£74.00

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Managing with Data : Using ACRLMetrics and PLAmetrics - Book

Managing with Data : Using ACRLMetrics and PLAmetrics

Peter Hernon

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Financial Management in Academic Libraries : Data-Driven Planning and Budgeting - Book

Financial Management in Academic Libraries : Data-Driven Planning and Budgeting

Robert E. Dugan

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Statistics : A Component of the Research Process - Book

Statistics : A Component of the Research Process

Peter Hernon

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Data-driven decision making in fragile contexts : evidence from Sudan - Book

Data-driven decision making in fragile contexts : evidence from Sudan

World Bank

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Convergence and Collaboration of Campus Information Services - Book

Convergence and Collaboration of Campus Information Services

Ronald R. Powell

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Viewing Library Metrics from Different Perspectives : Inputs, Outputs, and Outcomes - Book

Viewing Library Metrics from Different Perspectives : Inputs, Outputs, and Outcomes

Robert E. Dugan

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Engaging in Evaluation and Assessment Research - Book

Engaging in Evaluation and Assessment Research

Peter Hernon

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Listening to the Customer - Book

Listening to the Customer

Peter Hernon

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The Facet Library Management Collection - Book

The Facet Library Management Collection

Wyoma VanDuinkerken

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£593.71

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The Facet Performance Measurement and Metrics Collection - Book

The Facet Performance Measurement and Metrics Collection

Sharon Markless

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£383.69

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Rebellion - Book

Rebellion

Salem Press

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Post-Colonial Fiction - Book

Post-Colonial Fiction

Salem Press

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Macbeth - Book

Macbeth

Salem Press

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Social Justice and American Literature - Book

Social Justice and American Literature

Salem Press

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Lord of the Flies - Book

Lord of the Flies

Salem Press

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Billy Budd, Sailor - Book

Billy Budd, Sailor

Salem Press

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Ray Bradbury - Book

Ray Bradbury

Salem Press

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Edith Wharton - Book

Edith Wharton

Salem Press

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Multicultural - Book

Multicultural

Salem Press

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£124.00

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Court Cases (1803-2015), 2 Volume Set - Book

Court Cases (1803-2015), 2 Volume Set

Salem Press

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£292.00

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Native Americans (1451-2017) - Book

Native Americans (1451-2017)

Salem Press

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