Towards Outstanding : Enabling Excellence in Care Home Provision, Spiral bound Book

Towards Outstanding : Enabling Excellence in Care Home Provision Spiral bound

Spiral bound

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Outstanding residential care is personalised not packaged, and prevention is far better than dealing with the results of poor care.

Yet driving improvement in service provision requires a process of continuous organisational learning to embed best practice.

This unique resource provides all that is needed to create a framework for assessing a care home's strengths and weaknesses and taking the first steps on the road towards an 'Outstanding' rating.

Drawing on decades of inspection experience, Terri Salt provides a suite of forms and templates that - with appropriate planning, discussion and collaboration - can serve as the basis for a full quality assessment as well as being built into a regular cycle of monitoring and continuous improvement.

Using these tools, staff can learn to enjoy the experience of delivering the very best care to patients - and leaders can provide them with the tools and freedom required to do so.

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