Organizational Behaviour in Hotels and Restaurants : An International Perspective
Yvonne Guerrier
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Front Office
P. Abbott
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Hospitality Marketing
Neil Wearne
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500 Tips for Quality Enhancement in Universities and Colleges
Sally Brown
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Environmental Management for Hotels
David Kirk
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The Fundamentals of Hospitality Marketing
Steve (University of Salford) Mawson
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Human Resource Management in the Hotel Industry : Strategy, Innovation and Performance
Kim (University of Nottingham, UK) Hoque
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