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Complaint Management Excellence : Creating Customer Loyalty Through Service Recovery - eBook

Complaint Management Excellence : Creating Customer Loyalty Through Service Recovery

Sarah Cook

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Format: eBook (EPUB)

£34.99

£29.74

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Customer Care Excellence : How to Create an Effective Customer Focus - eBook

Customer Care Excellence : How to Create an Effective Customer Focus

Sarah Cook

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Format: eBook (EPUB)

£29.99

£25.49

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eBook (EPUB)

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