Perfect Phrases for Healthcare Professionals: Hundreds of Ready-to-Use Phrases Paperback / softback
by Masashi Rotte, Bernard Lopez
Paperback / softback
- Information
Description
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEIn the fast-paced environment of healthcare, tense, complicated, and unpredictable interactions are a guarantee.
Clear communication is an absolute necessity for resolving workplace conflicts and keeping patients fully educated in what can literally be life or death situations. Perfect Phrases™ for Healthcare Professionals has hundreds of ready-to-use phrases for clearly communicating with patients, their families, and colleagues.
It provides the most effective language to help you:Respond to patients’ concerns empathetically and professionallyResolve confl icts with colleagues and staff membersBreak bad news with clarity and sensitivityDeal with suspected child abuse or other illegal activityDisclose medical errors with honesty and tact
Information
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Available to Order - This title is available to order, with delivery expected within 2 weeks
- Format:Paperback / softback
- Pages:144 pages, 0 Illustrations, unspecified
- Publisher:McGraw-Hill Education - Europe
- Publication Date:16/01/2012
- Category:
- ISBN:9780071768337
Other Formats
- EPUB from £10.08
Information
-
Available to Order - This title is available to order, with delivery expected within 2 weeks
- Format:Paperback / softback
- Pages:144 pages, 0 Illustrations, unspecified
- Publisher:McGraw-Hill Education - Europe
- Publication Date:16/01/2012
- Category:
- ISBN:9780071768337