TOGAF 9 Certified Study Guide
Rachel Harrison
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ITIL : A Pocket Guide
Jan Van Bon
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COBIT 5 : A Management Guide
Pierre Bernard
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ISO/IEC 20000:2011 : A Pocket Guide
Mart Rovers
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ArchiMate 2.1 Specification
The Open Group
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Implementing Metrics for IT Service Management : ITSM Library, an Implementation Guide Volume 3
David Smith
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The ITIL Process Manual
James Persse
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Foundations of Information Security : Based on ISO27001 and ISO27002
Hans Baars
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ABC of ICT Card Deck
Van Haren Publishing
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eSourcing Capability Model for Client Organizations: ESCM-CL
Bill Hefley
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Esourcing Capability Model for Service Providers
Bill Hefley
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Competence Profiles, Certification Levels and Functions in the Project Management and Project Support Field Based on Icb Version 3
Jan Willem Donselaar
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