ISO/IEC 20000 : An Introduction to the global standard for service management
David Clifford
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Format: eBook (PDF)
SIAM/MSI : An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management
David Clifford
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Format: eBook (PDF)
Implementing ISO/IEC 20000 Certification : The Roadmap
David Clifford
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Format: eBook (PDF)
SIAM/MSI : An Introduction to Service Integration and Management/ Multi-Sourcing Integration for IT Service Management
David Clifford
Download Now
Format: eBook (EPUB)