The Quality Business : Quality Issues in the Smaller Firm PDF
by Robert Blackburn, JAMES CURRAN, Julian North
Part of the Routledge Studies in Small Business series
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Description
This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:
* the relevance of formal quality standards such as BS 5750 to small firms
* definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management
* interviews with a selected sample of over 150 owner-managers
* detailed case studies of small firms
* analysis of self-generated quality strategies
* the variety of formal methods of quality control.
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- Format:PDF
- Pages:248 pages
- Publisher:Taylor and Francis
- Publication Date:07/02/2002
- Category:
- ISBN:9780203065518
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Information
-
Download Now
- Format:PDF
- Pages:248 pages
- Publisher:Taylor and Francis
- Publication Date:07/02/2002
- Category:
- ISBN:9780203065518
