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Measuring Service Performance : Practical Research for Better Quality - Book

Measuring Service Performance : Practical Research for Better Quality

Ralf Lisch

Format: Book (Hardback)

£145.00

£117.72

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Measuring Service Performance : Practical Research for Better Quality - eBook

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£130.50

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Measuring Service Performance : Practical Research for Better Quality - eBook

£145.00

£130.50

eBook (PDF)

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