The IAF Handbook of Group Facilitation : Best Practices from the Leading Organization in Facilitation
Sandy (Albany, New York) Schuman
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Creating a Culture of Collaboration : The International Association of Facilitators Handbook
Sandy (Albany, New York) Schuman
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The Handbook for Working with Difficult Groups : How They Are Difficult, Why They Are Difficult and What You Can Do About It
Sandy (Albany, New York) Schuman
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