How to Make Things Happen : A blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy
Beatriz Munoz-Seca
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The New Operational Culture : The Case of the Theatre Industry
Beatriz Munoz-Seca
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How to Get Things Right : A Guide to Finding and Fixing Service Delivery Problems
Beatriz Munoz-Seca
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Format: Book (Hardback)
£29.99
£23.66
Out of Stock - We are unable to provide an estimated availability date for this product
Book (Hardback)
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How to Get Things Right : A Guide to Finding and Fixing Service Delivery Problems
Beatriz Munoz-Seca
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Format: eBook (EPUB)