Measuring Quality : Performance Measurement in Libraries. 2nd revised edition
Roswitha Poll
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Management, Marketing and Promotion of Library Services Based on Statistics, Analyses and Evaluation
Trine Kolderup Flaten
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Changing Roles of NGOs in the Creation, Storage, and Dissemination of Information in Developing Countries
Steve W. Witt
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Libraries and Information Services towards the Attainment of the UN Millennium Development Goals
Benson Njobvu
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Strategies for Regenerating the Library and Information Profession
Jana Varlejs
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Guidelines for Legislative Libraries : 2nd, completely updated and enlarged edition
Keith Cuninghame
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The History and Cultural Heritage of Chinese Calligraphy, Printing and Library Work
Susan M. Allen
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IFLA's First Fifty Years : Achievement and challenge in international librarianship
Willem Roelf Henderikus Koops
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