Managing Customer Relationships Using Customer Care Techniques : Strategy Development of an International Enterprise
Anna (Czestochowa University Of Technology, Poland) Brzozowska
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Anna (Czestochowa University Of Technology, Poland) Brzozowska
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Daniel J. Finkenstadt
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Joseph Giacomin
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Igor V. (RWTH Aachen, Germany) Andrianov
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Tilottama (Indian Institute of Management, Uttaranchal Universi Singh
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Karan (University of Stavanger, Norway) Sotoodeh
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Turkka Keinonen
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Zhinan (Shanghai Jiao Tong University, China) Zhang
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Saumya (Inidian Iinstitute of Technology, B.H.U, India) Shah
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Karan (University of Stavanger, Norway) Sotoodeh
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Chandan Swaroop (IIT Roorkee) Meena
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Chyanbin (National Cheng Kung University) Hwu
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Vivek D. Bhise
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Milind Koranne
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Shefiu (University of Derby, UK) Zakariyah
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