Service Quality Management in Hospitality, Tourism, and Leisure
Connie Mok
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Measuring Your Company's Environmental Impact : Templates and Tools for a Complete ISO 14001 Initial Review
Mats Zackrisson
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Safe Design and Construction of Machinery : Regulation, Practice and Performance
Elizabeth Bluff
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Human Factors and Ergonomics in Practice : Improving System Performance and Human Well-Being in the Real World
Steven Shorrock
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Human Factors and Ergonomics in Practice : Improving System Performance and Human Well-Being in the Real World
Steven Shorrock
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Hoshin Kanri : The Strategic Approach to Continuous Improvement
David Hutchins
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Building Anti-Fragile Organisations : Risk, Opportunity and Governance in a Turbulent World
Tony Bendell
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Building Anti-Fragile Organisations : Risk, Opportunity and Governance in a Turbulent World
Tony Bendell
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Total Construction Management : Lean Quality in Construction Project Delivery
John S. Oakland
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ISO 9001:2015 Audit Procedures
Ray (Herne European Consultancy Ltd, UK) Tricker
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ISO 9001:2015 Audit Procedures
Ray (Herne European Consultancy Ltd, UK) Tricker
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Project Feasibility : Tools for Uncovering Points of Vulnerability
Olivier Mesly
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Managing Quality : An Essential Guide and Resource Gateway
Barrie G. Dale
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Managing Quality : An Essential Guide and Resource Gateway
Barrie G. Dale
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Statistical and Managerial Techniques for Six Sigma Methodology : Theory and Application
Stefano Barone
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Taguchi on Robust Technology Development: Bringing Quality Engineering Upstream
Genichi Taguchi
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Redefining Operational Excellence : New Strategies for Maximixing Perforamnce and Profits Across the Organization
Andrew Miller
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Lean in Agriculture : Create More Value with Less Work on the Farm
Vibeke Fladkjaer Nielsen
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