Sketching User Experiences: Getting the Design Right and the Right Design
Bill Buxton
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Letting Go of the Words : Writing Web Content that Works
Janice (Ginny) Redish
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Measuring the User Experience : Collecting, Analyzing, and Presenting Usability Metrics
Bill Albert
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Understanding Your Users : A Practical Guide to User Research Methods
Kathy Baxter
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Forms that Work : Designing Web Forms for Usability
Caroline Jarrett
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Letting Go of the Words : Writing Web Content that Works
Janice (Ginny) Redish
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Rapid Contextual Design : A How-to Guide to Key Techniques for User-Centered Design
Karen Holtzblatt
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Web Application Design Handbook : Best Practices for Web-Based Software
Susan Fowler
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Persuasive Technology : Using Computers to Change What We Think and Do
B.J. Fogg
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Measuring the User Experience : Collecting, Analyzing, and Presenting UX Metrics
Bill Albert
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The Persona Lifecycle : Keeping People in Mind Throughout Product Design
John Pruitt
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User-Centered Design Stories : Real-World UCD Case Studies
Carol Righi
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Contextual Design : Defining Customer-Centered Systems
Karen Holtzblatt
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Usability Engineering : Scenario-Based Development of Human-Computer Interaction
Mary Beth Rosson
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Measuring the User Experience : Collecting, Analyzing, and Presenting Usability Metrics
Bill Albert
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Moderating Usability Tests : Principles and Practices for Interacting
Joseph S. Dumas
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Cost-Justifying Usability : An Update for the Internet Age
Randolph G. Bias
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HCI Models, Theories, and Frameworks : Toward a Multidisciplinary Science
John M. Carroll
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