Once a Customer, Always a Customer, 3rd edition: Hw to deliver customer service that creates customers for life : Hw to deliver customer service that creates customers for life PDF
by Chris Daffy
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Description
This book will make you view your organisation and customers in a new light. It shows beyond doubt that exceptional customer service can help any company to beat its competitors. In this revised edition - which includes a new chapter on e-service - Chris Daffy provides practical advice and real-world examples from Europe, the US and elsewhere on service strategies and techniques that will make you "famous for service"!
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- Format:PDF
- Pages:186 pages
- Publisher:Oak Tree Press
- Publication Date:31/08/2011
- Category:
- ISBN:9781860761645
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Information
-
Download Now
- Format:PDF
- Pages:186 pages
- Publisher:Oak Tree Press
- Publication Date:31/08/2011
- Category:
- ISBN:9781860761645