Property Management : A Customer Focused Approach PDF
by Gordonington Gordonington
Part of the Building and Surveying Series series
- Information
Description
Intended for advanced students and practitioners this book gives an up-to-date presentation of property management as practised by a leading company, BAA plc.
A key aim of the book is to show the benefits to be obtained from building a business culture based on service to the customer.
This may be achieved by due attention to communication, leadership, measurement, benchmarking and accountability.
Information
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Download Now
- Format:PDF
- Pages:224 pages
- Publisher:Bloomsbury Publishing
- Publication Date:11/11/1997
- Category:
- ISBN:9781349142583
Information
-
Download Now
- Format:PDF
- Pages:224 pages
- Publisher:Bloomsbury Publishing
- Publication Date:11/11/1997
- Category:
- ISBN:9781349142583