Investigating Workplace Discourse Paperback / softback
Part of the Domains of Discourse series
Exploring the characteristics of different types of workplace conversations, including decision-making, training, briefing or making arrangements, this enthralling account pays particular attention to interactions with a more social focus, such as small talk or office gossip. Presenting a range of approaches to analyzing such workplace discourse, Almut Koester argues for a combination of quantitative corpus-based methods, to compare specific linguistic features in different genres and qualitative methods involving a close analysis of individual conversations, to explore such issues as politeness, power, conflict and consensus-building.
A corpus of conversations recorded in a variety of office environments both in the UK and the USA is used throughout to demonstrate the interplay between speakers accomplishing tasks and maintaining relationships in the workplace.
- Format: Paperback / softback
- Pages: 192 pages, 1 Line drawings, black and white; 10 Tables, black and white
- Publisher: Taylor & Francis Ltd
- Publication Date: 16/12/2004
- Category: Sociolinguistics
- ISBN: 9780415364713