Value Stream Management for the Lean Office : Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas Hardback
by Don Tapping, Tom Shuker
Hardback
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Description
Bring Lean Improvements to the Administrative Areas of Your Organization!Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office.
In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention.
To address these, it applies the eight-step process for removing waste and reorganizing workflow.
Accompanying the book are downloadable resources containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets. Along with this book you receive downloadable resources containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!
Information
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Out of StockMore expected soonContact us for further information
- Format:Hardback
- Pages:176 pages
- Publisher:Taylor & Francis Ltd
- Publication Date:19/02/2018
- Category:
- ISBN:9781138438774
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£180.00
£143.67
Information
-
Out of StockMore expected soonContact us for further information
- Format:Hardback
- Pages:176 pages
- Publisher:Taylor & Francis Ltd
- Publication Date:19/02/2018
- Category:
- ISBN:9781138438774