Lean Six Sigma for the Office : Integrating Customer Experience for Enhanced Productivity
James William (Six Sigma Integration, Inc., Rehoboth, Massachu Martin
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Elinor (Aston University, UK) Vettraino
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James Lam
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Leonid Gokhberg
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Gabriel Steinhardt
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Helen Thompson
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Peter Oeij
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Lukasz Sulkowski
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Christine Grant
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D. Munro
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Howard S Gitlow
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Emilie Feldman
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Alan (University of Cardiff, UK) Felstead
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Jean-Claude (CNRS Universite Paris) Barbier
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Peter L (Lincoln University, New Zealand) Nuthall
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Sanchay Roy
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Rico Merkert
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Robert (Emeritus Professor, Emeritus Professor, Health Econom Elliott
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Gerardus (Sasin School of Management, Bangkok) van der Zanden
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Hunter (Bialla Venture Partners and Kingman Institute) Hastings
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Wei-Xing (East China University of Science and Technology) Zhou
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Philip Kotler
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Jack (Babson College; Rider University; Indiana University Alexander
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