Accelerating Lean Six Sigma Results : How to Achieve Improvement Excellence in the New Economy
Terence Burton
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Quality is Everybody's Business
Patrick L. Townsend
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Principles of Total Quality
Vincent K. (University of Miami, Coral Gables, Florida, USA) Omachonu
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Management for Quality Improvement : The 7 New QC Tools
Sigeru Mizuno
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The Textbook of Total Quality in Healthcare
A. F. (University of Oklahoma, Oklahoma City, Oklahoma, USA) Al-Assaf
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TQM Engineering Handbook
D.H. Stamatis
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Handbook of Public Quality Management
Ronald J. Stupak
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Standardization Essentials : Principles and Practice
Steven M. (University of Maryland, College Park, USA) Spivak
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Understanding ISO 9000 and Implementing the Basics to Quality
D.H. Stamatis
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Applying TQM to Product Design and Development
Marvin (Sepulveda, California, USA) Moss
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How to Achieve ISO 9000 Registration Economically and Efficiently
Naroola
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GMP/ISO Quality Audit Manual for Healthcare Manufacturers and Their Suppliers, (Volume 2 - Regulations, Standards, and Guidelines) : Regulations, Standards, and Guidelines
Leonard Steinborn
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Universal and Accessible Design for Products, Services, and Processes
Robert F. Erlandson
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The Evaluation Society
Peter Dahler-Larsen
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Measurement Made Accessible : A Research Approach Using Qualitative, Quantitative and Quality Improvement Methods
D . Lynn Kelley
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The Quality Movement and Organization Theory
Robert E. Cole
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Managing Quality
Mihaela L Kelemen
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The Bureaucratic Experience: The Post-Modern Challenge : The Post-Modern Challenge
Ralph P. Hummel
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Service Quality Management in Hospitality, Tourism, and Leisure
Connie Mok
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Managing Business Improvement and Quality : Implementing Key Tools and Techniques
Barrie G. (University of Manchester, UK) Dale
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The Category Management Handbook
Andrea Cordell
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Project Success and Quality : Balancing the Iron Triangle
Andrew (University of Manchester, UK) Wright
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Quality Auditing in Construction Projects : A Handbook
Abdul Razzak Rumane
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