Driving Excellence : How The Aggregate System Turned Microchip Technology from a Failing Company to a Market Leader
Mike J. Jones
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Leading Six Sigma : A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies
Ron Snee
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ISO 9001
Vivek A. Shrouty
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Construction Quality Management
S. L. Tang
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Quality Assurance and Quality Control in Nuclear Facilities and Activities : Good Practices and Lessons Learned
IAEA
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Performance Measurement Pb
Hatry
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Implementing Standardized Work : Training and Auditing
Alain Patchong
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Call Center Benchmarking : Deciding If Good is Good Enough
Jon Anton
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The Basics of Reliability
Ronald Blank
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ISO 14001 and Beyond : Environmental Management Systems in the Real World
Sheldon Christopher
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A Guide for Quality, Health, Safety and Environmental (Qhse) Managers & Auditors
Zaid Fayyaz
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Six Sigma fur Dummies
Craig Gygi
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