Unreasonable Hospitality : The Remarkable Power of Giving People More Than They Expect
Will Guidara
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Coffee's for Closers : The Best Real Life Sales Book You'll Ever Read
Tony Morris
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Customer Service Delivery in Africa : Consumer Perceptions of Quality in Selected African Countries
Robert Ebo Hinson
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£115.00
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Managing Customer Relationships Using Customer Care Techniques : Strategy Development of an International Enterprise
Anna (Czestochowa University Of Technology, Poland) Brzozowska
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Marketplace Dignity : Transforming How We Engage with Customers Across Their Journey
Cait Lamberton
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100 Proven Ways to Acquire and Keep Clients for Life
C. Richard Weylman
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The Thank You Economy
Gary Vaynerchuk
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Be Our Guest (10th Anniversary Updated Edition) : Perfecting the Art of Customer Service
Ted Kinni
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Joseph, PhD Michelli
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Winning on Purpose : The Unbeatable Strategy of Loving Customers
Fred Reichheld
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The Best Service is No Service : How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
Bill Price
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Service Design for Business : A Practical Guide to Optimizing the Customer Experience
Ben Reason
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Uncommon Service : How to Win by Putting Customers at the Core of Your Business
Frances Frei
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Chief Customer Officer 2.0 : How to Build Your Customer-Driven Growth Engine
Jeanne Bliss
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The Customer Success Professional's Handbook : How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company
Ashvin Vaidyanathan
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The Experience Economy, With a New Preface by the Authors : Competing for Customer Time, Attention, and Money
B. Joseph Pine II
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The Customer Success Economy : Why Every Aspect of Your Business Model Needs A Paradigm Shift
Nick Mehta
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The Experience : The 5 Principles of Disney Service and Relationship Excellence
Bruce Loeffler
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Unlocking the Customer Value Chain : How Decoupling Drives Consumer Disruption
Thales S. Teixeira
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Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification
Rajat Paharia
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Superfans : The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business
Pat Flynn
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The Customer of the Future : 10 Guiding Principles for Winning Tomorrow's Business
Blake Morgan
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Data Driven: Harnessing Data and AI to Reinvent Customer Engagement
Tom Chavez
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The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers
Reza Soudagar
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