Practical Customer Success Management : A Best Practice Framework for Rapid Generation of Customer Success
Rick Adams
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The Gold Standard : Giving Your Customers What They Didn't Know They Wanted
Colin Cowie
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£20.00
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The Pricing Model Revolution : How Pricing Will Change the Way We Sell and Buy On and Offline
Danilo Zatta
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£29.99
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Customer Relationship Management : Concept, Strategy, and Tools
V. Kumar
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£74.99
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The Relationship Economy : Building Stronger Customer Connections in the Digital Age
John R Dijulius
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£21.50
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Rethinking Users : The Design Guide to User Ecosystem Thinking
Michael Youngblood
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£27.99
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Managing Customer Experience and Relationships : A Strategic Framework
Don (President and Founder of Marketing 1:1, Inc.) Peppers
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£75.00
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The Ultimate Customer Experience : 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work
Scott McKain
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£24.00
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What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services
Anthony Ulwick
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£31.99
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Delighting Customers : How to build a customer-driven organization
P. Donovan
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£109.99
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The New Customer Experience Management : Why and How the Companies of The Future Address Their Customers' Needs Proactively
Ivaylo Yorgov
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£125.00
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Connected CRM : Implementing a Data-Driven, Customer-Centric Business Strategy
David S. Williams
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£26.99
£17.05
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Managing Customer Experience and Relationships : A Strategic Framework
Don Peppers
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£85.00
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Inbound Organization : How to Build and Strengthen Your Company's Future Using Inbound Principles
Dan Tyre
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£18.99
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Listen Up! : How to Tune In to Customers and Turn Down the Noise
Karen Mangia
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The Come Back Culture – 10 Business Practices That Create Lifelong Customers
Jason Young
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£17.99
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Seeing the How : Transforming What People Do, Not Buy, To Gain Market Advantage
Allen P. Adamson
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£25.00
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Effective Complaint Management : The Business Case for Customer Satisfaction
Bernd Stauss
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£79.99
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Marketing Wisdom
Kartikeya Kompella
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£54.99
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