Valuing Customer Engagement : Strategies to Measure and Maximize Profitability
V. Kumar
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Customer Relationship Management : Concept, Strategy, and Tools
V. Kumar
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The Definitive Guide to Customer Relationship Management (Collection)
V. Kumar
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Marketing Research : International Student Version
David A. Aaker
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Essentials of Marketing Research, 3rd Edition with SPSS 13.0 Set
V. Kumar
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Profitable Customer Engagement : Concept, Metrics and Strategies
V. Kumar
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