Managing Customer Relationships And Building Loyalty
Jochen (Nus, S'pore) Wirtz
Available to Order - This title is available to order, with delivery expected within 2 weeks
Format: Book (Paperback / softback)
£9.95
Available to Order - This title is available to order, with delivery expected within 2 weeks
Book (Paperback / softback)
Add to BasketDesigning Complaint Handling And Service Recovery Strategies
Jochen (Nus, S'pore) Wirtz
Available to Order - This title is available to order, with delivery expected within 2 weeks
Format: Book (Paperback / softback)
£9.95
Available to Order - This title is available to order, with delivery expected within 2 weeks
Book (Paperback / softback)
Add to Basket