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Service Orient or Be Doomed! : How Service Orientation Will Change Your Business
Jason Bloomberg
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Practical Customer Success Management : A Best Practice Framework for Rapid Generation of Customer Success
Rick Adams
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James B. Ayers
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The New Customer Experience Management : Why and How the Companies of The Future Address Their Customers' Needs Proactively
Ivaylo Yorgov
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The Superpromoter : The Power of Enthusiasm
R. Vogelaar
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Stefano Ronchi
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David Mattson
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Communication Rx: Transforming Healthcare Through Relationship-Centered Communication
Calvin Chou
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Lambert Stewart
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Marketing Wisdom
Kartikeya Kompella
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The Post-Pandemic Business Playbook : Customer-Centric Solutions to Help Your Firm Grow
Ofer Mintz
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Social Customer Relationship Management : Fundamentals, Applications, Technologies
Rainer Alt
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