A diamond in the rough : Over a 100 specific tips to build a strong customer culture
Steven Van Belleghem
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Malcolm McDonald on Key Account Management
Malcolm McDonald
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Malcolm McDonald on Marketing Planning : Understanding Marketing Plans and Strategy
Malcolm McDonald
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The Conversation Company : Boost Your Business Through Culture, People and Social Media
Steven Van Belleghem
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Pocket Guide to Selling Services and Products
Peter Morris
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100 Practical Ways to Improve Customer Experience : Achieve End-to-End Customer Engagement in a Multichannel World
Martin Newman
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Customers the Day After Tomorrow : How to Attract Customers in a World of AI, Bots and Automation
Steven Van Belleghem
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The Offer You Can't Refuse : What If Customers Want More Than Excellent Service?
Steven Van Belleghem
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