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Shalini Vallepur
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Tony Morris
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Blake Morgan
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Leonard Berry
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Add to BasketMaslow's Hierarchy of Needs : Gain vital insights into how to motivate people
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User Research : Improve Product and Service Design and Enhance Your UX Research
Stephanie Marsh
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Roy Barnes
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Frances Frei
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CRM For Dummies
Lars Helgeson
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Service Design for Business : A Practical Guide to Optimizing the Customer Experience
Ben Reason
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Build Better Products : A Modern Approach to Building Successful User-Centered Products
Laura Klein
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Ten Principles Behind Great Customer Experiences, The
Matt Watkinson
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The Unsold Mindset : Redefining What It Means to Sell
Colin Coggins
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Reza Soudagar
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Rajat Paharia
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A Hotel Manager's Handbook : 189 Techniques for Achieving Exceptional Guest Satisfaction
Vincent P. Magnini
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