Close for Life: The Real Estate Agent's Guide to Creating Satisfied Customers that Only Do Business with You
Josh Cadillac
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Unforgettable : The Art and Science of Creating Memorable Experiences
Phil Mershon
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The Unsell : Sales Techniques for The Modern Buyer
Michael Tuso
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Celebrity Service
Geoff Ramm
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Microsoft Dynamics CRM 4 For Dummies
Joel (Computer Control Corporation, Bloomfield, Connecticut) Scott
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Practical Zendesk Administration 2ed
Stafford Vaughan
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Successful Customer Service : Get Brilliant Results Fast
Pauline Rowson
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CRM Handbook, The : A Business Guide to Customer Relationship Management
Jill Dyche
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How to Start and Run a B&B, 4th Edition
Stewart Whyte
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SugarCRM For Dummies
Karen S. (Boca Raton, FL) Fredricks
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Sun Tzu Strategies for Selling: How to Use The Art of War to Build Lifelong Customer Relationships
Gerald Michaelson
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United Breaks Guitars : The Power of One Voice in the Age of Social Media
Dave Carroll
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Customer Relationship Management
Kristin Anderson
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One : A Consumer Revolution for Business!
Stefan Engeseth
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Customer Is King: How to Exceed Their Expectations
Robert Craven
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Microsoft CRM For Dummies
Joel (Computer Control Corporation, Bloomfield, Connecticut) Scott
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Customer Capitalism
Sandra Vandermerwe
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Customer Loyalty : How to Earn It, How to Keep It
Jill (The Griffin Group, Austin, Texas) Griffin
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101 Ways to Grow Your Business
Hugh Williams
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The Call Center Handbook : The Complete Guide to Starting, Running, and Improving Your Call Center
Keith Dawson
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Cult of the Service Excellence : How to Build a Truly Customer Centric Culture
Oke Eleazu
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Strategic Customer Management : Integrating Relationship Marketing and CRM
Adrian (Professor, University of New South Wales, Sydney) Payne
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Customer Winback : How to Recapture Lost Customers--And Keep Them Loyal
Jill (Marketing Resources Center, Inc., Austin, Texas) Griffin
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Branded Customer Service: The New Competitive Edge
Janelle Barlow
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