Customer Winback : How to Recapture Lost Customers--And Keep Them Loyal
Jill (Marketing Resources Center, Inc., Austin, Texas) Griffin
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Add to BasketThe Relationship Revolution : Closing the Customer Promise Gap
Larry Hochman
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Add to BasketKnow What You're FOR : A Growth Strategy for Work, An Even Better Strategy for Life
Jeff Henderson
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Add to BasketEmotional Value: Creating Strong Bonds with Your Customers
BARLOW
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Add to BasketFairness in Consumer Contracts : The Case of Unfair Terms
Chris Willett
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Add to BasketDo B2B Better : Drive Growth Through Game-Changing Customer Experience
Jim Tincher
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Add to BasketCreating Superfans : How To Turn Your Customers Into Lifelong Advocates
Brittany Hodak
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£15.55
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Add to BasketBreakthrough Customer Service : Best Practices of Leaders in Customer Support
Stanley A. (International Centre of Excellence in Customer Sati Brown
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Add to BasketIndispensable : How To Become The Company That Your Customers Can't Live Without
Joe Calloway
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Add to BasketGower Handbook of Call and Contact Centre Management
Natalie Calvert
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Add to BasketDefinitive Guide to Order Fulfillment and Customer Service, The : Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations
CSCMP
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Add to BasketMagnetic Service
Chip R. Bell
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Add to BasketService Leadership : The Quest for Competitive Advantage
Svafa Gronfeldt
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Add to BasketInvolving Customers In New Service Development
Bo (Karlstad Univ, Sweden) Edvardsson
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£116.00
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Add to BasketGames Companies Play : An Insider's Guide to Surviving Politics
Gerry (The Red Marketing Company, UK) Griffin
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Add to BasketService Quality : New Directions in Theory and Practice
Roland T. Rust
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Add to BasketDelight Your Customers : 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary
Steve Curtin
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Add to BasketSatisfying Internal Customers First!
Richard Y. Chang
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Add to BasketThe Ultimate Online Customer Service Guide : How to Connect with your Customers to Sell More!
Marsha Collier
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Add to BasketIt's All About Service : How to Lead Your People to Care for Your Customers
Ray Pelletier
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Add to BasketCustomer Loyalty Programmes and Clubs
Stephan A. Butscher
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Add to BasketMemorable Customer Experiences : A Research Anthology
Joelle Vanhamme
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Add to BasketWinning Her Business : How to Transform the Customer Experience for the World’s Most Powerful Consumers
Bridget Brennan
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Add to BasketManaging the New Customer Relationship : Strategies to Engage the Social Customer and Build Lasting Value
Ian Gordon
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