One Million Followers, Updated Edition : How I Built a Massive Social Following in 30 Days
Brendan Kane
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Building Distinctive Brand Assets
Jenni (Research Professor, Research Professor, auUniversity Romaniuk
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The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
Robbie Kellman Baxter
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Data-Driven Marketing : The 15 Metrics Everyone in Marketing Should Know
Mark Jeffery
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£24.00
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Insight Selling : Surprising Research on What Sales Winners Do Differently
Mike Schultz
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£21.00
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Differentiate or Die : Survival in Our Era of Killer Competition
Jack Trout
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£22.00
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The Best Service is No Service : How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
Bill Price
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Selling Luxury : Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale
Robin Lent
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Service Design for Business : A Practical Guide to Optimizing the Customer Experience
Ben Reason
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£24.00
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Platform Revolution : How Networked Markets Are Transforming the Economy--and How to Make Them Work for You
Geoffrey G. Parker
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£23.99
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Uncommon Service : How to Win by Putting Customers at the Core of Your Business
Frances Frei
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How Brands Become Icons : The Principles of Cultural Branding
D. B. Holt
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£28.00
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How Brands Grow 2 Revised Edition : Including Emerging Markets, Services, Durables, B2B and Luxury Brands
Jenni (Research Professor and Associate Director, Research P Romaniuk
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Chief Customer Officer 2.0 : How to Build Your Customer-Driven Growth Engine
Jeanne Bliss
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£23.00
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Sense : The book that uses sensory science to make you happier
Russell Jones
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For the Culture : The Power Behind the World's Most Successful Brands, from Apple to Beyonce
Marcus Collins
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The Customer Success Professional's Handbook : How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company
Ashvin Vaidyanathan
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Brand New Brand
Gestalten
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Better Brand Health : Measures and Metrics for a How Brands Grow World
Jenni (International Director, International Director, Ehren Romaniuk
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Gap Selling : Getting the Customer to Yes: How Problem-Centric Selling Increases Sales by Changing Everything You Know About Relationships, Overcoming Objections, Closing and Price
Keenan
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Beyond Disruption : Innovate and Achieve Growth without Displacing Industries, Companies, or Jobs
W. Chan Kim
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Goodvertising : Creative Advertising that Cares
Thomas Kolster
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The Art of Client Service : The Classic Guide, Updated for Today's Marketers and Advertisers
Robert (University of Texas at Austin) Solomon
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The Experience Economy, With a New Preface by the Authors : Competing for Customer Time, Attention, and Money
B. Joseph Pine II
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