Calming Upset People with EAR : How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict
Bill Eddy
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Add to BasketBIFF for Lawyers and Law Offices : Your Guide to Respectful Written Communication with Clients, Opposing Counsel and Others
Bill Eddy
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£13.11
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Book (Paperback / softback)
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