The No-nonsense Guide to Training in Libraries
Barbara Allan
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Barbara Allan
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Barbara Allan
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Add to BasketAssessing Service Quality : Satisfying the expectations of library customers
Peter Hernon
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Barbara Allan
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Add to BasketThe No-Nonsense Guide to Leadership, Management and Teamwork
Barbara Allan
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Peter Hernon
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Add to BasketGetting Started with Evaluation
Peter Hernon
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Add to BasketManaging with Data : Using ACRLMetrics and PLAmetrics
Peter Hernon
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Robert E. Dugan
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Reference and Information Services : A Reader for Today
Bill Katz
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Reference and Information Services : A Reader for the Nineties
Bill Katz
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Add to BasketCommunity College Reference Services : A Working Guide by and for Librarians
Bill Katz
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Community College Libraries/Community College Reference Services : A Set
Rosanne Kalick
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Add to BasketConvergence and Collaboration of Campus Information Services
Ronald R. Powell
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Add to BasketViewing Library Metrics from Different Perspectives : Inputs, Outputs, and Outcomes
Robert E. Dugan
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