Assessing Service Quality : Satisfying the expectations of library customers
Peter Hernon
Out of Stock - We are unable to provide an estimated availability date for this product
Format: Book (Paperback / softback)
£61.48
Out of Stock - We are unable to provide an estimated availability date for this product
Book (Paperback / softback)
Add to Basket
Assessing Service Quality : Satisfying the Expectations of Library Customers
Peter Hernon
Available to Order - This title is available to order, with delivery expected within 2 weeks
Format: Book (Paperback / softback)
£72.00
£68.60
Available to Order - This title is available to order, with delivery expected within 2 weeks
Book (Paperback / softback)
Add to Basket
The Evaluation and Measurement of Library Services
Joseph R. Matthews
Unavailable
Format: Book (Paperback)
£44.00
£39.38
Unavailable
Book (Paperback)
The Facet Performance Measurement and Metrics Collection
Sharon Markless
Unavailable
Format: Book (Paperback / softback)
£383.69
Unavailable
Book (Paperback / softback)
Adding Value to Libraries, Archives, and Museums : Harnessing the Force That Drives Your Organization's Future
Joseph R. Matthews
Out of StockMore expected soonContact us for further information
Format: Book (Paperback / softback)
£58.00
£45.90
Out of StockMore expected soonContact us for further information
Book (Paperback / softback)
Add to Basket