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Assessing Service Quality : Satisfying the expectations of library customers - Book

Assessing Service Quality : Satisfying the expectations of library customers

Peter Hernon

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£61.48

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Weeding and Maintenance of Reference Collections - Book

Weeding and Maintenance of Reference Collections

Linda S Katz

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£120.00

£111.81

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Evaluating Acquisitions and Collection Management - Book

Evaluating Acquisitions and Collection Management

Linda S Katz

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£84.99

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Popular Culture and Acquisitions - Book

Popular Culture and Acquisitions

Linda S Katz

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Library Users and Reference Services - Book

Library Users and Reference Services

Linda S Katz

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Weeding and Maintenance of Reference Collections - Book

Weeding and Maintenance of Reference Collections

Linda S Katz

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Statistics : A Component of the Research Process - Book

Statistics : A Component of the Research Process

Peter Hernon

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£33.69

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Assessing Service Quality : Satisfying the Expectations of Library Customers - Book

Assessing Service Quality : Satisfying the Expectations of Library Customers

Peter Hernon

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£72.00

£68.60

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Getting Started with Evaluation - Book

Getting Started with Evaluation

Peter Hernon

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£74.00

£69.59

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Managing with Data : Using ACRLMetrics and PLAmetrics - Book

Managing with Data : Using ACRLMetrics and PLAmetrics

Peter Hernon

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£91.00

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Financial Management in Academic Libraries : Data-Driven Planning and Budgeting - Book

Financial Management in Academic Libraries : Data-Driven Planning and Budgeting

Robert E. Dugan

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£60.00

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Ethics and Reference Services - Book

Ethics and Reference Services

Linda S Katz

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£130.00

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Evaluation of Reference Services - Book

Evaluation of Reference Services

Linda S Katz

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£24.99

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Business Reference Services and Sources : How End Users and Librarians Work Together - Book

Business Reference Services and Sources : How End Users and Librarians Work Together

Linda S Katz

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Electronic Resources : Use and User Behavior - Book

Electronic Resources : Use and User Behavior

Linda S Katz

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£130.00

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Coming of Age in Reference Services : A Case History of the Washington State University Libraries - Book

Coming of Age in Reference Services : A Case History of the Washington State University Libraries

Linda S Katz

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£84.99

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Reference Services and Media - Book

Reference Services and Media

Linda S Katz

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£35.45

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Readers, Reading, and Librarians - Book

Readers, Reading, and Librarians

Linda S Katz

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£130.00

£104.59

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New Technologies and Reference Services - Book

New Technologies and Reference Services

Linda S Katz

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Doing the Work of Reference : Practical Tips for Excelling as a Reference Librarian - Book

Doing the Work of Reference : Practical Tips for Excelling as a Reference Librarian

Linda S Katz

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£36.34

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Doing the Work of Reference : Practical Tips for Excelling as a Reference Librarian - Book

Doing the Work of Reference : Practical Tips for Excelling as a Reference Librarian

Linda S Katz

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£23.95

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Reference Services and Media - Book

Reference Services and Media

Linda S Katz

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£28.38

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Selecting Materials for Library Collections - Book

Selecting Materials for Library Collections

Linda S Katz

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£36.99

£36.93

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Selecting Materials for Library Collections - Book

Selecting Materials for Library Collections

Linda S Katz

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£23.95

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