Release, Control and Validation ITIL Intermediate Capability Handbook
itSMF UK
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Format: eBook (PDF)
Service Offerings and Agreements ITIL Intermediate Capability Handbook
itSMF UK
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Format: eBook (PDF)
Operational Support and Analysis ITIL Intermediate Capability Handbook
itSMF UK
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Format: eBook (PDF)
Planning, Protection and Optimization ITIL Intermediate Capability Handbook
itSMF UK
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Format: eBook (PDF)