Delivering Fantastic Customer Experience : How to Turn Customer Satisfaction Into Customer Relationships
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Portfolio and Programme Management Demystified : Managing Multiple Projects Successfully
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ISO 14001 Step by Step - A practical guide : Second edition
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Lean Six Sigma : Combining Six Sigma Quality with Lean Production Speed
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The Product Manager's Survival Guide: Everything You Need to Know to Succeed as a Product Manager
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Service Management : An Integrated Approach to Supply Chain Management and Operations
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Implementing Hoshin Kanri : How to Manage Strategy Through Policy Deployment and Continuous Improvement
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Open Services Innovation : Rethinking Your Business to Grow and Compete in a New Era
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Exploring Internal Communication : Towards Informed Employee Voice
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The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance
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Creating a Kaizen Culture: Align the Organization, Achieve Breakthrough Results, and Sustain the Gains
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Practice of Cloud System Administration, The : DevOps and SRE Practices for Web Services, Volume 2
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Mastering Project, Program, and Portfolio Management : Models for Structuring and Executing the Project Hierarchy
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Portfolio and Programme Management Demystified : Managing Multiple Projects Successfully
Geoff Reiss
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