Dare to be Excellent : Case Studies of Software Engineering Practices That Work
Alka Jarvis
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Quality Experience Telemetry : How to Effectively Use Telemetry for Improved Customer Success
Alka Jarvis
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Quality Experience Telemetry : How to Effectively Use Telemetry for Improved Customer Success
Alka Jarvis
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Achieving Customer Experience Excellence through a Quality Management System
Alka Jarvis
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Achieving Customer Experience Excellence through a Quality Management System
Alka Jarvis
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ISO 9000-3 : A Tool for Software Product and Process Improvement
Raymond Kehoe
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