The Customer Success Economy : Why Every Aspect of Your Business Model Needs A Paradigm Shift
Nick Mehta
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Format: eBook (EPUB)
What's the Secret? : To Providing a World-Class Customer Experience
III John R. DiJulius
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Business Process Mapping : Improving Customer Satisfaction
J. Mike Jacka
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Exceptional Service, Exceptional Profit : The Secrets of Building a Five-Star Customer Service Organization
Leonardo Inghilleri
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Slow Down, Sell Faster! : Understand Your Customer's Buying Process and Maximize Your Sales
Kevin DAVIS
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Emotional Intelligence for Sales Success : Connect with Customers and Get Results
Colleen Stanley
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Leading the Learning Revolution : The Expert's Guide to Capitalizing on the Exploding Lifelong Education Market
Jeff Cobb
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Customer Care Excellence : How to Create an Effective Customer Focus
Sarah Cook
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Customer-Centric Marketing : Supporting Sustainability in the Digital Age
Dr Neil Richardson
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Creating Customer Loyalty : Build Lasting Loyalty Using Customer Experience Management
Chris Daffy
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Attracting Perfect Customers : The Power of Strategic Synchronicity
Stacey Hall
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Managing Customer Experiences in an Omnichannel World : Melody of Online and Offline Environments in the Customer Journey
Taskin Dirsehan
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Customer Experience Innovation : How to Get a Lasting Market Edge
Robert Dew
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Customer Experience Innovation : How to Get a Lasting Market Edge
Robert Dew
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Simply Better : Winning and Keeping Customers by Delivering What Matters Most
Patrick Barwise
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Connected Strategy : Building Continuous Customer Relationships for Competitive Advantage
Nicolaj Siggelkow
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Format: eBook (EPUB)
