The Power of Customer Misbehavior : Drive Growth and Innovation by Learning from Your Customers
M. Fisher
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Brand Avatar : Translating Virtual World Branding into Real World Success
Kenneth A. Loparo
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The Five Futures Glasses : How to See and Understand More of the Future with the Eltville Model
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Executive Development Journeys : The Essence of Customized Programs
Kenneth A. Loparo
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Performance Measurement of New Product Development Teams : A Case of the High-Tech Sector
Kenneth A. Loparo
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Redesigning Manufacturing : Reimagining the Business of Making in the UK
M. Beverland
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