Contextual Design : Defining Customer-Centered Systems
Karen Holtzblatt
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Usability Engineering : Scenario-Based Development of Human-Computer Interaction
Mary Beth Rosson
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Measuring the User Experience : Collecting, Analyzing, and Presenting Usability Metrics
Bill Albert
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Moderating Usability Tests : Principles and Practices for Interacting
Joseph S. Dumas
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Forms that Work : Designing Web Forms for Usability
Caroline (Effortmark Ltd, Leighton Buzzard, UK) Jarrett
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Rapid Contextual Design : A How-to Guide to Key Techniques for User-Centered Design
Karen (InContext Enterprises, Inc., Concord, MA, USA) Holtzblatt
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Paper Prototyping : The Fast and Easy Way to Design and Refine User Interfaces
Carolyn (Snyder Consulting, Derry, NH, U.S.A.) Snyder
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Cost-Justifying Usability : An Update for the Internet Age
Randolph G. Bias
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HCI Models, Theories, and Frameworks : Toward a Multidisciplinary Science
John M. Carroll
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The Craft of Information Visualization : Readings and Reflections
Benjamin B. Bederson
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Interaction Design for Complex Problem Solving : Developing Useful and Usable Software
Barbara Mirel
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Paper Prototyping : The Fast and Easy Way to Design and Refine User Interfaces
Carolyn Snyder
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Readings in Human-Computer Interaction : Toward the Year 2000
Ronald M. Baecker
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Readings in Groupware and Computer-Supported Cooperative Work : Assisting Human-Human Collaboration
Ronald M. Baecker
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The Mobile Connection : The Cell Phone's Impact on Society
Rich Ling
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Understanding Your Users : A Practical Guide to User Requirements Methods, Tools, and Techniques
Kathy Baxter
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Web Bloopers : 60 Common Web Design Mistakes, and How to Avoid Them
Jeff Johnson
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GUI Bloopers 2.0 : Common User Interface Design Don'ts and Dos
Jeff Johnson
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