Transformative Marketing : Combining New Age Technologies and Human Insights
V. Kumar
Pre-OrderFree UK DeliveryThis title is available for pre-order
Format: Book (Paperback / softback)
£29.99
£21.81
Pre-OrderFree UK DeliveryThis title is available for pre-order
Book (Paperback / softback)
Pre-Order
A diamond in the rough : Over a 100 specific tips to build a strong customer culture
Steven Van Belleghem
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£30.00
£22.09
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
Managing Customer Relationships Using Customer Care Techniques : Strategy Development of an International Enterprise
Anna (Czestochowa University Of Technology, Poland) Brzozowska
Out of StockMore expected soonContact us for further information
Format: Book (Hardback)
£110.00
£89.94
Out of StockMore expected soonContact us for further information
Book (Hardback)
Add to Basket
Customer Relationship Management : A Global Perspective
Gerhard Raab
Pre-OrderFree UK DeliveryThis title is available for pre-order
Format: Book (Paperback / softback)
£31.99
£28.70
Pre-OrderFree UK DeliveryThis title is available for pre-order
Book (Paperback / softback)
Pre-Order
The Handbook of Customer Satisfaction and Loyalty Measurement
Nigel Hill
Pre-OrderFree UK DeliveryThis title is available for pre-order
Format: Book (Paperback / softback)
£31.99
£28.70
Pre-OrderFree UK DeliveryThis title is available for pre-order
Book (Paperback / softback)
Pre-Order
Optimistic Marketing in Challenging Times: Serving Ever-Shifting Customer Needs : Proceedings of the 2022 AMS Annual Conference, May 25-27, Monterey, CA, USA
Bruna Jochims
Out of StockMore expected soonContact us for further information
Format: Book (Paperback / softback)
£199.99
£136.09
Out of StockMore expected soonContact us for further information
Book (Paperback / softback)
Add to Basket
This Is Service Design Methods : A Companion to This Is Service Design Doing
Marc Stickdorn
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£39.99
£25.11
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
Design. Think. Make. Break. Repeat. : A Handbook of Methods
Martin Tomitsch
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£29.99
£22.02
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
The Journey Mapping Playbook : A Practical Guide to Preparing, Facilitating and Unlocking the Value of Customer Journey Mapping
Jerry Angrave
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£31.00
£24.00
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
Lean Customer Development : Building Products Your Customers Will Buy
Cindy Alvarez
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£31.99
£20.38
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification
Rajat Paharia
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Hardback)
£31.99
£23.05
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Hardback)
Add to Basket
Thinking in Services : Encoding and Expressing Strategy through Design
Majid Iqbal
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£30.99
£22.68
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
User Research : Improve Product and Service Design and Enhance Your UX Research
Stephanie Marsh
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£32.99
£29.47
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers
Reza Soudagar
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Hardback)
£40.99
£28.83
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Hardback)
Add to Basket
Data Driven: Harnessing Data and AI to Reinvent Customer Engagement
Tom Chavez
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Hardback)
£31.99
£23.05
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Hardback)
Add to Basket
A Hotel Manager's Handbook : 189 Techniques for Achieving Exceptional Guest Satisfaction
Vincent P. Magnini
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£82.99
£68.93
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
Practical Customer Success Management : A Best Practice Framework for Rapid Generation of Customer Success
Rick Adams
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Hardback)
£39.99
£34.83
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Hardback)
Add to Basket
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business
Sriram Dasu
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Hardback)
£31.99
£23.26
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Hardback)
Add to Basket
Customer Relationship Management : Concept, Strategy, and Tools
V. Kumar
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Hardback)
£74.99
£54.24
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Hardback)
Add to Basket
Customer Service : Career Success Through Customer Loyalty
Paul Timm
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£118.51
£107.20
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
B2B Customer Experience : A Practical Guide to Delivering Exceptional CX
Paul Hague
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£29.99
£26.81
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
Customer Service: Pearson New International Edition : A Practical Approach
Elaine Harris
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£54.99
£51.64
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
Executive Engagement Strategies : How to Have Conversations and Develop Relationships that Build B2B Business
Bev Burgess
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Paperback / softback)
£32.99
£29.17
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Paperback / softback)
Add to Basket
Managing Customer Experience and Relationships : A Strategic Framework
Don (President and Founder of Marketing 1:1, Inc.) Peppers
In StockFree UK DeliveryEstimated delivery 2-3 working days
Format: Book (Hardback)
£75.00
£60.44
In StockFree UK DeliveryEstimated delivery 2-3 working days
Book (Hardback)
Add to Basket