Be Amazing or Go Home : Seven Customer Service Habits That Create Confidence with Everyone
Shep Hyken
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What Self-Made Millionaires Do That Most People Don't : 52 Ways to Create Your Own Success
Ann Marie Sabath
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After Mr. Sam
National Film Board of Canada
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What Great Principals Do Differently Audio CD
Todd (Indiana State University, USA) Whitaker
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Rich Dad's Before You Quit Your Job : 10 Real-Life Lessons Every Entrepreneur Should Know About Building a Multimillion-Dollar Business
Robert T. Kiyosaki
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Leadocracy : Hiring More Great Leaders (Like You) Into Government
Geoff Smart
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The Seventh Sense : Power, Fortune, and Survival in the Age of Networks
Joshua Cooper Ramo
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Prosper! : How To Prepare For The Future and Create a World Worth Inheriting
Chris Martenson
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Unlabel : Selling You Without Selling Out
Marc Ecko
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Driven to Delight : Delivering World-Class Customer Experience the Mercedes-Benz Way
Joseph A. Michelli
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The New Gold Standard : 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Joseph A. Michelli
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One Little Spark! : Mickey's Ten Commandments and The Road to Imagineering
Marty Sklar
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Beating the Workplace Bully : A Tactical Guide to Taking Charge
Dr. Lynne Curry
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Success and Luck : Good Fortune and the Myth of Meritocracy
Robert H. Frank
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Equal Is Unfair : America's Misguided Fight Against Income Inequality
Don Watkins
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Ask More : The Power of Questions to Open Doors, Uncover Solutions, and Spark Change
Frank Sesno
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What Customers Crave : How to Create Relevant and Memorable Experiences at Every Touchpoint
Nicholas J. Webb
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Sticking Points : How to Get 4 Generations Working Together in the 12 Places They Come Apart
Haydn Shaw
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Simple Rules : How to Thrive in a Complex World
Donald Sull
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Who Gets What-And Why : The New Economics of Matchmaking and Market Design
Alvin E. Roth
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How to Get a Meeting with Anyone : The Untapped Selling Power of Contact Marketing
Stu Heinecke
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Red Team : How to Succeed By Thinking Like the Enemy
Micah Zenko
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Spark : How to Lead Yourself and Others to Greater Success
Angie Morgan
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Clarity First : How Smart Leaders and Organizations Achieve Outstanding Performance
Karen Martin
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